Shipping & Returns


Shipping costs vary depending on the amount and total weight of the items in the cart and they are calculated automatically during the purchase procedure. All packages travel insured and the currently contracted courier is DHL   When the products are added to the cart, the cost of delivery costs will be displayed and will be calculated automatically

If you see the following item at a product: "Shipped FREE!" then the shipping costs for the product will be entirely at our load!
N.B .: By placing in the cart products with this wording and products without,the costs will be charged, but based on weight and volume of the products only without the wording.


* The times are indicative and starting from the date of receipt of the shipping confirmation e-mail (NB at the end of the order is automatically sent the summary of products and costs, NOT the confirmation of shipping that will follow when the package is given to the courier) , except for some locations of particular geographical location (smaller islands or locations difficult to reach ) which require non-standard delivery times ranging from 3 to 5 days (see the lists on the reference websites of the couriers).

Attention: the times indicated for the delivery terms are indicative and are not absolutely binding for our company

Prices are VAT included.

N.B. Audiolive customer service may need to be corrected for shipping costs in the case of particular volumes of shipped products that result in variations in the standard shipping prices calculated based on weight, as per the price list of our express delivery service providers.
Together with the package (s) containing the products purchased, the customer will receive a commercial invoice related to them. In case of loss of the sales document, it is possible to request a copy from the customer service by e-mail in PDF format.

For shipments by courier DHL the amount of shipping will be charged on the invoice or substitute.
In any case, shipping costs are understood to be due and payable by the customer, even if he she uses the right of withdrawal referred to in the following paragraph, or wastes and returns to the sender, for any reason, the goods regularly tidy. The shipping costs for the return of goods to our warehouse are in any case charged to the customer. In this case, the customer must provide for the reimbursement of the aforementioned shipping costs, and if necessary, in case of non-payment of the same, AUDIOLIVE will take legal steps to recover the aforementioned credit.

Copyright © 2020 AUDIOLIVE SHOP. Powered by Zen Cart -